Preserve evidence · Change one thing at a time

Grok Bot troubleshooter

Choose the closest symptom. Resetting local state is deliberately not the first recommendation.

What is going wrong? Choose a symptom Task is stuck or not finishing Cannot sign in or access is missing Plugin will not connect or work Routine did not run App will not update or launch Local file or tool access failed Show diagnostic order

Still failing? Record the device, OS, app version, account type, exact error, time, and steps attempted before contacting official support. Never send a password, cookie, private key, or recovery code.

Full explanation: Grok Bot troubleshooting · Official source: xAI troubleshooting.